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Privacy Policy

The fyi Lab Privacy Policy

Last updated: October 27, 2025

 

Rukus Group Inc. (“The fyi Lab,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, services, and related products including AI-driven analysis tools, Patreon memberships, and API access.

 

By using this website, you consent to the terms of this Privacy Policy.

 

1. Scope of Policy

This Policy applies to all information collected through:

  • The fyi Lab website (www.thefyilab.com

  • and subdomains such as watch.thefyilab.com, app.thefyilab.com)

  • Our APIs, databases, and analysis tools

  • Communication channels, contact forms, and subscription services (e.g., Patreon)

 

This Policy complies with PIPEDA (Canada) and GDPR (European Union) requirements for lawful data handling.

 

2. Information We Collect

We collect only the information necessary to operate our services, communicate with you, and improve your experience.

 

a. Information You Provide Voluntarily

  • Account details – name, email address, username, and password.

  • Subscription data – Patreon membership information, payment confirmations, and tier level.

  • Communications – messages, support inquiries, or feedback you send us.

 

b. Information Collected Automatically

When you visit our website or use our API, we automatically collect:

  • Analytics data – IP address, browser type, device ID, operating system, pages visited, and timestamps.

  • Cookies and similar technologies – small text files that store user preferences or session information.

  • Usage logs – interactions with AI tools, API calls, and system performance metrics.

 

c. Information from Third Parties

We may receive limited data from trusted partners such as:

  • Patreon (subscription and payment status)

  • Analytics providers (e.g., Google Analytics)

  • Hosting or infrastructure partners (e.g., Cloudflare)

 

3. How We Use Your Information

We use personal data strictly for legitimate business and operational purposes, including to:

  • Provide, maintain, and improve our services.

  • Personalize user experience and content delivery.

  • Process subscriptions and payments (via Patreon or third-party processors).

  • Send updates, announcements, or service-related communications.

  • Monitor system integrity, security, and site analytics.

  • Comply with legal obligations and enforce our Terms of Use.

 

We do not sell, rent, or trade personal data to third parties.

 

4. Legal Bases for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data only when one or more of the following bases apply:

  • Consent – when you voluntarily provide information or opt-in to communications.

  • Contract – to fulfill our obligations when you create an account or subscribe.

  • Legal obligation – to comply with applicable laws or tax requirements.

  • Legitimate interest – to improve services, prevent fraud, or secure our platform.

 

You may withdraw your consent at any time (see Section 9).

 

5. Cookies and Tracking Technologies

We use cookies to:

  • Maintain session continuity;

  • Analyze site traffic and performance;

  • Remember preferences or login states.

 

You can control or delete cookies through your browser settings. Disabling cookies may limit certain website functions.

 

6. Data Sharing and Disclosure

We may share limited personal data with:

  • Service providers and contractors – for hosting, analytics, or payment processing (e.g., Cloudflare, Google, Patreon).

  • Legal authorities – if required to comply with law, regulation, or valid court order.

  • Corporate successors – in the event of merger, sale, or business restructuring.

 

All partners are contractually required to protect your information and process it only for authorized purposes.

 

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes described above;

  • Comply with legal, accounting, or reporting obligations;

  • Resolve disputes and enforce agreements.

 

Inactive accounts and redundant data may be anonymized or securely deleted after 24 months of inactivity.

 

8. Data Security

We employ industry-standard safeguards including:

  • HTTPS encryption (SSL/TLS);

  • Firewall and intrusion detection systems;

  • Access controls and staff confidentiality agreements;

  • Encrypted database storage for sensitive data.

 

While no system is perfectly secure, we take all reasonable steps to protect your information.

 

9. Your Rights

Depending on your jurisdiction (under PIPEDA and GDPR), you have the right to:

  • Access the personal data we hold about you.

  • Rectify inaccurate or incomplete data.

  • Withdraw consent or object to processing.

  • Request deletion (“right to be forgotten”).

  • Export your data in a portable format.

  • Lodge a complaint with a privacy regulator.

 

To exercise these rights, email us at rukusintel@gmail.com
.We will respond within 30 days.

 

10. Right to Remove or Correct Information

If you believe that information appearing on The fyi Lab identifies you, your business, or your organization and you wish to request removal, correction, or clarification, you may contact us at privacy@thefyilab.com
.

Requests may include:

  • Correction of factual errors or outdated details;

  • Removal of personally identifiable data that is not publicly available elsewhere;

  • Clarification of context or addition of an official response or statement.

 

The fyi Lab reviews all removal or correction requests in good faith and will:

  • Acknowledge receipt within 10 business days;

  • Conduct an internal review to verify the claim;

  • Provide a written response or resolution within 30 days where feasible.

 

We may decline to remove content that is:

  • Already public or sourced from publicly available records;

  • Expressive opinion, fair comment, or AI-generated analysis clearly labeled as such;

  • Necessary to fulfill The fyi Lab journalistic or public-interest mandate.

 

All approved removals or corrections will be processed promptly and, where possible, reflected in database or public-facing materials.

 

11. International Data Transfers

Data may be processed on servers located in Canada and other jurisdictions (e.g., the United States).
When data is transferred outside your region, we implement appropriate safeguards consistent with PIPEDA and GDPR requirements.

 

12. Children’s Privacy

The fyi Lab's services are intended for adults and general audiences.
We do not knowingly collect personal information from individuals under 16 years old.
If you believe a minor has provided data, please contact us for prompt removal.

 

13. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with a new “Last updated” date.
Continued use of the Site after updates indicates your acceptance of the revised policy.

 

14. Contact Information

If you have questions, concerns, or privacy requests, please contact us.

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