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AI Industry Insights
Behavioral insights and studies of how people navigate AI rich products, marketing, and everyday life.



The OpenAI App Store Is Coming For Small Business Software
OpenAI’s app store is quietly becoming a new operating system for small businesses. It promises cheap AI tools, new revenue streams, and brutal platform risk. Here is what owners, builders, and regulators should watch next.

Christy Mackenzie
23 hours ago


From Choice Architecture to Agent Architecture
Choice architecture used to mean where you put the fruit in the cafeteria line. Now it means tuning AI systems that follow you across every screen. This piece maps the shift from nudges to "agent architecture" and how to design it without breaking human autonomy.

The fyi Lab Team
1 day ago


The Impact of Google AI Search on Modern Marketing
Google’s AI Overviews are turning search into an answer engine, slashing click-through rates for both organic and paid. This investigative breakdown explains how AI Search is reshaping marketing - and what your team can do about it.

The fyi Lab Team
Nov 17


How AI browsers are rewriting Search, Shopping, and SEO.
Comet, Gemini, and Atlas are collapsing the journey from search to purchase. Here is how AI browsers change consumer behavior and what your website must do next to win citations, clicks, and conversions.

The fyi Lab Team
Nov 17


The Power of AI Driven Metrics in Modern Marketing
Marketing is drowning in dashboards but starving for truth. This article shows how AI driven metrics like predictive CLV, personalization lift, and incrementality help teams prove ROI, reallocate budget, and turn data into real advantage.

The fyi Lab Team
Nov 16


The Overhype Of AI In The News Today
AI has become the main character in every news cycle, sold as both miracle and threat. This piece cuts through the hype, showing where claims outrun reality and how better scrutiny can protect trust, jobs, and democracy.

Christy Mackenzie
Nov 16


What actually changes when AI enters a decision?
AI does more than speed up choices. It rewires what we notice, how hard we think, how safe things feel, and how sure we are that we are right. This piece unpacks how attention, effort, risk, and confidence shift when AI enters everyday decisions.

The fyi Lab Team
Nov 15


Meet Consumers where their minds are with AI.
Most marketing breaks because it assumes every visitor is ready to buy. The 5 stages of customer awareness give you a practical map of how people really move from unaware to ready to purchase, so you can meet them at the right level.

The fyi Lab Team
Nov 14
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